Please note that our services do not include vehicle hire/rental. However we can provide you with the contact details of reputable companies so that you can book a suitable car for your visit.

How to Book
First of all, please fill in the Enquiry Form with as much detail as possible. We will contact you to confirm your areas of interest.
We will endeavour to locate you in the accommodations of your choice, but in certain circumstances we may have to offer you an alternative solution (e.g. finding city centre B&Bs during the Edinburgh Festival can be very difficult at short notice).

Deposit & Payment
To secure your booking we require a non-refundable 20% deposit payable by Visa or MasterCard. The full balance of payment is due 4 weeks before your arrival.

Cancellations
In the event of you cancelling your tour for whatever reason, the deposit will be retained.
Cancellations less than 28 days before your arrival date are subject to the following charges:

• 27 - 14 days: 60% of the full holiday price
• 13 days: 80% of the full holiday price
• less than 13 days: 100% of the full holiday price

Insurance
We strongly advise you to take out full holiday insurance before you come and ensure that the policy covers cancellation and delays. In the event you need to cancel your trip, your insurance company may then reimburse you for any non-refundable payments.
We are especially concerned that all our clients are adequately insured (in case of illness abroad or cancellation/curtailment). By choosing not to be insured you agree to indemnify the Company against all costs, losses and liabilities which the Company may incur and which are not the Company's liability under this contract and which would have been avoided had suitable insurance cover been taken by you. Insurance must be taken out in your own area before you come to Scotland.

Alterations to your itinerary
We advise you to carefully check the proposed itinerary we provide. Should you later wish to change your tour when we have already made accommodation bookings on your behalf, additional administration charges will apply.

Payment Methods
We accept Visa and MasterCard (your card details can be phoned or faxed to us for confirmation of booking). We also accept cheques drawn on a UK bank account.

Accommodation Quality Most of the accommodation we use is graded at least 4 star quality by the official Scottish Tourist Board. Although some of the more unique historic buildings may not have been inspected to this level, they still provide charming accommodation.